Collections & Returns

Collection

Hong Kong orders are to be picked up from:  

Tempio Corporate Services
Suite 701, 7F, Lap Fai Building
6-8 Pottinger Street
Central, Hong Kong
Ph. (852) 2526 3853 between 10am-12pm and 2pm-5pm to arrange pick up

Epi-No can still be ordered for Hong Kong on the Australian website www.starnbergmed.com with payment in Australian Dollars.

Returns

In the event that a customer wishes to return an unopened product from Starnberg Medical please contact us via this website, or on info@starnbergmed.com.

Returns must be accompanied by a copy of a Starnberg Medical invoice and can be returned/posted to the address below:
Tempio Corporate Services
Suite 701, 7F, Lap Fai Building
6-8 Pottinger Street
Central, Hong Kong

All refunds will be provided as a credit via Paypal or the credit card used at the time of purchase within ten (10) business days upon receipt of the returned merchandise.